Account Management
CONTENTS
- Account Cancellation
- Account Transfer
- Account Upgrade
- Billing Email Change
- Subscription Management
- Team Plan
ACCOUNT CANCELLATION
From within Google Sheets, you can cancel your subscription at any time by toggling off automatic renewals in the Account menu (click the the Account icon in the footer or navigate to Add-ons > API Connector > Account).
When you turn off auto renewals, you won’t get billed again, and your subscription will remain active to the end of your billing period.
ACCOUNT TRANSFER
If you would like to switch pro access to a different email account, please fill out this account transfer form.
When you transfer your account, you can continue to access all requests and triggers in your sheet. Saved schedules will also continue running under the new account.
ACCOUNT UPGRADE
If you would like to upgrade your account from Pro to Business, please contact us. Generally, annual plan upgrades will receive a pro-rated subscription fee, while monthly plan upgrades will start at the next billing cycle.
BILLING EMAIL CHANGE
If you would like receipts sent to a different email address from your account email, please contact us after completing your purchase, stating both your account email and the billing email.
SUBSCRIPTION MANAGEMENT
You can access additional subscription management features at this link: https://mixedanalytics.com/api-connector/manage-subscription/
Subscription management includes the following features:
- Update your credit card and other billing information
- View and download past invoices
- Cancel subscription immediately
TEAM PLAN
The Team Plan allows access for up to ten users on the same domain. To add users to your account, please fill out this team plan access form.