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FAQ: Why is API Connector hanging at the loading screen?

If API Connector hangs at the loading screen, it's likely because you're signed into the extension with multiple Google accounts at the same time, which Google doesn't support. To resolve, log out of all your Google accounts and then log back in first with the account you use with API Connector. Alternatively, log in with a new incognito window.

FAQ: Where can I get support?

You can check out our articles on troubleshooting and error messages to resolve a lot of common issues. If it's not answered there, feel free to post in our user forum so other people can help and learn from your question too. Or, just leave a message below and we'll get back to you as soon as possible.

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