*NEW* Account management is now provided through a Stripe-hosted customer portal.
To access, please open Google Sheets and navigate to Extensions > API Connector > Account. Click the Manage Account button to open the customer portal.
The customer portal enables the following features:
- Cancel plan. When you turn off auto renewals, you won't get billed again, and your subscription will remain active to the end of your billing period.
- Upgrade or downgrade subscription
- Update credit card payment methods
- Update billing address
- Download past invoices (please contact us for invoices prior to May 2021)
If you would like to transfer your API Connector license to a different email account, please send a request through the Account Transfer form. For other questions please feel free to contact us.